Just Say NO! When Your Client is Wrong
Public relations is a client-service driven industry. However, the savviest PR pros know how and when to say no. The ability to provide counter counsel is equally as important as following client directions and initiatives. Here’s how to best approach your client, when you are confident their strategic direction is wrong. Arm yourself with knowledge. Take the extra time to really understand your client, their business and communication objectives and the target audiences. It seems simple, but public relations professionals often move quickly to tactical implementation. The best firms act as counselors who challenge clients by delivering strategic business recommendations … Continue reading Just Say NO! When Your Client is Wrong