HIRING! SmithSolve Healthcare PR Account Coordinator NJ

Account Coordinator

SmithSolve is looking for an Account Coordinator.  This is an entry-level position offering exposure and learning opportunities as part of our account teams, while performing administrative functions as needed. The Account Coordinator will report to an Account Director or Account Manager and have day-to-day interaction with senior members of the team.

SmithSolve provides a full range of corporate communications, public relations and patient advocacy services to biopharmaceutical companies of all sizes. Located in Morristown, NJ, we’re skilled at solving problems and improving health through communications.  We’re passionate about our work and thrive on creative, strategic thinking. If you like to be challenged and rewarded for your efforts, we’re the right fit for you.


  • Bachelor’s degree; at least one year of previous PR/communications experience is highly preferred
  • Strong writing and proofreading skills
  • A dedication to delivering the highest-quality work product via attention to detail and time management
  • A passion for impacting the lives of patients each and every day


Account Management

  • Gain basic understanding of key client information, including products and services, stakeholders, industry and competitors
  • Participate in weekly client calls, internal team meetings and brainstorms as appropriate, including offering suggestions and ideas as well as taking notes and distributing as follow up
  • Assist supervisors with results reporting, including collecting and compiling media placements and multimedia assets, presenting via video, Powerpoint or word document for client delivery
  • Oversee news release distribution process via PRNewswire, Marketwire, etc. including proofing of final copy, confirmation of distribution channel and timing and ongoing vendor coordination
  • Facilitate and organize all documents in shared drive to allow for easy access by team members

Communications Skills

  • Draft wide range of editorial content including media materials, employee communications and social media
  • Organize thoughts in logical, clear and concise manner
  • Incorporate feedback and edits on written materials
  • Utilize WordPress to maintain and update agency and client websites
  • Serve as point of contact for physicians, patients, advocacy groups and vendors

Media Relations

  • Compile daily media monitoring report, including reading and identifying relevant news items and working with supervisors to provide analysis while identify new media targets
  • Maintaining media lists, including researching and updating contact information as well as real-time tracking of key reporters and outlets
  • Possess familiarity with social media channels


  • Maintain activity trackers and timelines in order to provide regular updates to clients
  • Draft monthly activity reports based on participation in team meetings and notes as collected in time entry system
  • Provide logistical support for client and agency activities including securing meeting space, arranging travel and meals, ordering gifts and collateral, coordinating shipping and delivery
  • Assist in office operations including hospitality and supplies to ensure team is supported
  • Ensure compliance with time entry and expense reporting

Business Development

  • As requested, provide support to team working on new business efforts including research and logistical coordination


  • Support the company’s vision and values, representing the company well in both internal and external interactions
  • Take a solution-driven approach in order to address challenges presented by clients and the industry at large
  • Accept and provide constructive criticism in order to deliver the highest-possible work product
  • Demonstrate resourcefulness and flexibility in approach to project assignments
  • Follow industry trends and emerging technology
  • Actively participate in agency, client and vendor meetings
  • Continually seek new ways to learn, improve and contribute


  • Casual workplace with a family atmosphere
  • Annual incentive program
  • Referral bonus program
  • Medical, dental and vision insurance
  • Paid vacation days and holidays
  • Salary commensurate with experience

Apply to:

Tina Okun


SmithSolve LLC
16 Washington Street
Suite 204
Morristown, NJ 07960


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